Answers for Distributors & Wholesalers

Everything you need to know before partnering with LUCK AUTO — from ordering and certification to shipping and warranty.

What products does LUCK AUTO manufacture?
LUCK AUTO manufactures automotive starters (PG / DD / PMDD types), alternators (standard and heavy-duty), turbochargers, and a full range of precision spare parts: commutators, brush holders, claw poles, brackets, armatures, drive assemblies and powder metallurgy gears & gear-rings.
What is your Minimum Order Quantity (MOQ)?
MOQ depends on the part. For standard models it is typically 50–200 pcs per item; we also support mixed-container loads with lower per-model minimums. Contact us with the model numbers for the exact MOQ.
What are your typical lead times?
Standard in-stock models ship in 15–30 days. Custom or OEM items usually take 30–45 days depending on tooling and surface treatment. The exact lead time is confirmed at quotation.
Do you provide OEM, ODM and private label services?
Yes. We support OEM / ODM, custom branding, private label and client-specific packaging. Send us your drawings, samples or requirements and our engineering team will evaluate and quote.
What quality certifications do you hold?
We are certified to IATF 16949:2016 and ISO 9001:2015, with an ISO 14001 environmental management system. Every product passes incoming, in-process and final inspection before shipment.
Which markets do you export to?
We export to 60+ countries across North America, South America, Europe, Southeast Asia, the Middle East and Africa — serving distributors, wholesalers and repair chains.
What shipping terms and Incoterms do you offer?
We work on EXW, FOB, CIF and CFR terms. We partner with major freight forwarders and can ship by sea, air or international express to your destination port or door.
What payment terms do you accept?
We mainly accept T/T (30% deposit, 70% before shipment) and L/C at sight for large orders. Flexible terms can be discussed for long-term partners.
What is your warranty policy?
Our parts carry a 12–24 month warranty (or specified mileage depending on product). Confirmed quality defects are replaced free of charge. Warranty terms are stated on the proforma invoice.
Can you supply a product catalog or datasheets?
Yes. Download the full PDF catalog from our Catalog page, or request model-specific datasheets and drawings via the Contact page, email or WhatsApp.
How do I request a quote?
Use the Contact form, email ikhh8737@agent.qq.com, reach us on WhatsApp, or call +86-192 50900192. Please share the OEM / part number, quantity and target market so we can quote accurately.
Can you make custom or non-standard parts?
Yes. Send us a sample or technical drawing. Our engineering team evaluates feasibility, tooling and unit price, then provides a quotation and lead time for custom production.

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